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Some advice on medical related queries
Once you have logged in to your online account, click on the 'Medical Info' section If you are already in another part of your record, this will appear in the list on the left of your screen.
To add a new item to your record, click on the box that says 'start typing text' and type in a keyword about the item you want to add, such as 'Ibuprofen'.
A drop-down will appear for you to select the most relevant item. They will be split into categories including 'Condition', 'History' and 'Allergy', to help you choose the appropriate item.
Once you have selected the relevant item, the entry will be added to your record. You can see in the example above that we clicked on 'Medication - Regularly Ibuprofen', this then shows as 'on Ibuprofen'.
If an appropriate item doesn't appear in the drop-down box, you can click the 'ADD' button on the right of the search box when you have typed in your keyword.
A pop-up box will appear asking you to choose a prefix. Just click on the drop-down to see all the available options.
You will then see a number of options. Click on the most relevant one for the medical information you are entering.
Once selected, simply click the 'ADD' button. This will add the medical information to your record. You can then add more information in the 'free text' section of the entry.
HOW TO ADD DOCUMENTS
If you had any further questions about adding Medical Information or updating your MedicAlert record, you can call us on 01908 951045. Alternatively, you can use the form below to request a call back.
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