MedicAlert 24/7 emergency phone line

+44 (0)20 7407 2818

Only call this line in a medical emergency. For general enquiries, contact the customer service team: info@medicalert.org.uk | 01908 951045 

Your medical information. On you. Keeping you safe

How MedicAlert works in an emergency

During an emergency

Individuals may be unable to speak or recall their vital information if they have been in an accident or are in shock and disorientated.

Vital information

The medical ID jewellery will alert the first on scene to the most crucial information through the disc's custom-engraving.

Further information

Additional information is just a phone call away. We can relay the details over the phone and provide scanned documents via email.

Fast, accurate treatment

The speed and accuracy of patient treatment are increased, whilst the risk of errors and complications are heavily reduced.

What to look for

Knowing what to look for during an emergency will help to reduce treatment times and keep patients safe.

Medical IDs are normally a bracelet or necklace, situated on the pulse points.

What is a medical ID?

When to look for a MedicAlert ID

Whilst it may seem obvious to look for a MedicAlert in an emergency, you should also look during the following situations:

Appears lost

Those appearing lost or confused may actually suffer from dementia or Alzheimer's - a MedicAlert can help you assist them.

Drunk/ aggressive

These symptoms can be mistaken as antisocial, whilst the individual may actually have a condition such as epilepsy, diabetes or autism.

Non-communicative

Children and adults with autism, or those experiencing a stroke, may have difficulty communicating if they are lost or in an emergency.

Organ donation

In the tragic case of a patient passing away, it is still important to check for a MedicAlert which may hold details of their Advanced Directives.

Why recommend

MedicAlert

Find out more

Support from

MedicAlert

Find out more

Your browser session was modified and your impersonation status has changed.

Please click below to continue.

Exit

Your login session has expired on this device.

Please click below to continue.

Sign in